Privacy Policy 
Gemeaux Beauty Pvt. Ltd.

Gemeaux Beauty Pvt. Ltd. (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services under the brands Gemeaux Beauty and MWK Store.

By using our site, you consent to the practices described in this policy.

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1. Information We Collect

We may collect the following information when you interact with our website, make a purchase, or contact us:

• Personal Information: Your name, phone number, email address, shipping and billing address, and payment details

• Device Information: IP address, browser type, operating system, device type

• Order & Transaction Info: Products purchased, order history, delivery preferences

• Communication Data: Messages you send via email, contact forms, or social media

• Cookies and Tracking: Browsing behavior using cookies and similar technologies

 

2. How We Use Your Information

We use your data to:

• Process and fulfill orders

• Send you order confirmations, shipping updates, and customer service responses

• Improve our website functionality and shopping experience

• Send you offers, updates, or newsletters (only if you opt in)

• Prevent fraud or abuse of our services

• Comply with legal and regulatory requirements

 

3. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

• Trusted third-party partners such as payment gateways (e.g., Razorpay), shipping partners (e.g., Delhivery, BlueDart), or website service providers (e.g., Wix) strictly for business operations

• Government or legal authorities when required by law, regulation, or court order

 

4. Payment Information

We do not store any payment details on our servers. All transactions are securely processed through certified third-party payment gateways that comply with industry standards (PCI-DSS).

 

5. Cookies & Tracking Technologies

Our website uses cookies to:

• Remember items in your cart

• Improve site functionality

• Track usage for analytics and marketing

You can choose to disable cookies in your browser settings, but this may limit certain features of the site.

 

6. Email & Marketing Preferences

We may send you promotional emails only if you opt in. You can unsubscribe at any time by clicking the link in the email footer or by contacting us directly at mwk@gemeauxbeauty.com.

We do not spam and never share your contact details for external marketing.

 

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined above, or as required by applicable law (such as for accounting or tax purposes).

 

8. Your Rights

You have the right to:

• Access, correct, or delete your personal information

• Withdraw consent for marketing communication

• Request clarification on how your data is being used

To do so, email us at mwk@gemeauxbeauty.com with your request.

 

9. Data Security

We implement security measures such as:

• HTTPS encryption

• Secure servers with access restrictions

• Regular monitoring of website activity

However, no online transmission is 100% secure, and we encourage you to keep your login details confidential.

 

10. Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect or store personal information from children.

 

11. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of these external sites.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date clearly mentioned.

 

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact our customer care
📧 Email: mwk@gemeauxbeauty.com